OVERVIEW
This website is operated by Online Character Shop. Throughout the site, the terms “we”, “us” and “our” refer to Online Character Shop. Online Character Shop offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
Terms and Conditions
Welcome to Online Character Shop – website that sells children’s and Adults character clothing, accessories, home wear & toys. We also sell causal, fashion wear & accessories. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use.
The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.
You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trade marks reproduced in this website which are not the property of, or licensed to, the operator, are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.
Our store is hosted on Godaddy. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Questions about the Terms of Service should be sent to us at info@onlinecharactershop.co.uk
Hand Crafted, Bouquets & Gift Set:
Please note it is the buyers responsibility to order in good time and check the processing/dispatch & travel times. Each item takes time to prepare and has a makeup time of 1-3 working days excluding weekends & bank holidays. In busy times it can take up time of 5 working days. In adverse weather conditions, orders will be delayed.
If more than 1 bouquets are ordered for different addresses, place separate transactions. Each bouquets are carefully packed in boxes.
Please note – We use Royal Mail tracked services and have no control over delivery times/dates or delay’s caused by bad weather etc. You will have tracking information once orders have been dispatched. For updates on delivery, please track it on Royal Mail website with the tracking number.
Due to the items been chocolate and Health & Safety reasons the item can not be returned. Once made up or dispatched items cannot be cancelled or refunded.
We are not responsible if item is left/delivered, to a buyer requested safe place or leave on porch.
Returns are not accepted for health & safety. Items returned to us by refused at door, not able to deliver, not collected from Royal Mail will not be given any refund and would have to pay for postage to return item.
You have 3 delivery options available – Royal Mail Tracked 48, Royal Mail Tracked 24 & Royal Mail Special Delivery By 1 PM. Please note if you use Royal Mail Special Delivery, the order processing time will still be 1-3 working days. As these bouquets are hand crafted. For busy times of the years order processing time can be 5 working days.
By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions.